Frequently Asked Questions
Everything you need to know about our high-performance power tools and services.
What kind of warranty comes with my power tool purchase?
All our power tools come with a standard 2-year manufacturer's warranty that covers defects in materials and workmanship. Extended protection plans are also available at checkout for heavy-duty industrial use.
Do you offer international shipping for heavy machinery?
Yes, we ship worldwide. Shipping costs and delivery times vary based on the weight of the equipment and the destination country. Please note that customs duties may apply upon arrival.
Are the batteries and chargers included with cordless tools?
It depends on the listing. Tools labeled as 'Bare Tool' do not include batteries or chargers, while 'Kits' come fully equipped. Please check the product description for specific package contents.
What is your return policy for used equipment?
We offer a 30-day return policy for unused tools in their original packaging. If a tool has been used and is found to be defective, it will be handled under our warranty repair or replacement program.
Can I find replacement parts for older tool models on your site?
We stock a wide range of genuine replacement parts, including carbon brushes, switches, and chucks. If you cannot find a specific part for an older model, contact our technical support team for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger equipment purchases.